Refund policy

Return & Refund Policy

At Trendko.shop, we strive to ensure you are satisfied with your purchase.

Returns
We accept returns within 7 days of delivery. To be eligible:

  • Item must be unused and in original packaging

  • Proof of purchase is required

Non-returnable items:

  • Personal care items

  • Innerwear or hygiene-related products

  • Items marked as “Final Sale”

Refunds
Once we receive your return:

  • Inspection will be done within 2–3 business days

  • Refund will be processed within 5–7 business days

  • Refund will be issued to original payment method

Late or missing refunds
If you haven’t received your refund:

  • Check your bank account again

  • Contact your bank/payment provider

Damaged or Wrong Product
If you receive a damaged or incorrect item, contact us within 48 hours with photos.

Return Shipping
Customers may need to bear return shipping cost unless the product is defective.

📧 Email: primedeal.live@gmail.com